Loading Documents & Secure Document Portal | 1 Solution Essentials

Documents in one place.
Customer uploads, simplified.

Organize the files your team works with every day. When you need documents from a borrower, customer, or prospect, send a secure upload link and let the files come to you.

DocumentsYour files, organized
Secure Link
DocumentsSecure LinkJordan Lee (K8F2)

Jordan Lee

Documents received through Secure Portal

3 files
Files receivedDelivered to the customer's folder
Customer-specific folders Reusable secure links Verified portal access
Documents Management

A simpler way to keep files in order.

Your everyday documents and incoming customer files belong in a place your team can actually find them.

Keep folders organized

Create folders to organize the documents you manage throughout your workflow, without digging through email chains.

01 / ORGANIZE

Work across workspaces

Use My, Team, and Company Workspace views to navigate files according to the access available to your account.

02 / ACCESS

Upload and retrieve

Keep important files inside Documents so you can return to them, review them, and download what you need.

03 / MANAGE

Collect files from customers

Request documents through Secure Document Portal and receive uploads directly into the customer's own folder.

04 / COLLECT
Secure Document Portal

Request a file.
Get it in the right folder.

Create a secure document link for a borrower, customer, or prospect. They upload through their Secure Portal account; the documents arrive in a dedicated folder under your Documents area.

  • One reusable link per customer request
  • Automatic customer folder creation
  • Upload notifications when documents arrive
  • Disable a link when collection is complete
See how it works
One connected flow

From request to received.

No separate file-sharing process to manage. The same customer link can be used again whenever more documents are needed.

01

Create a link

From Documents, select Secure Link and enter the customer's name and email address.

02

Customer signs in

The customer follows the link, signs in or registers through Secure Portal, and verifies their email.

03

Customer uploads

They authorize the intended recipient, choose the files, and confirm the upload.

04

Documents arrive

Get notified and find the uploaded files under Secure Link in the customer's dedicated folder.

YOUR UPLOAD DESTINATION
DocumentsSecure LinkCustomer Name (Unique Code)
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